Last updated: July 20, 2026
This website is operated by SUNEFUN LTD, a private limited company registered in England and Wales under company number 16967383, with its registered office at Initial Business Centre, Unit 7 Wilson Business Park, Manchester, United Kingdom, M40 8WN.
Throughout these Terms of Service, the terms “Sunefun,” “we,” “us,” and “our” refer to SUNEFUN LTD. The terms “you” and “your” refer to any person who visits our website or purchases our products.
These Terms of Service (“Terms”) govern your access to and use of https://www.sunefun.com/ (the “Site”), including any information, features, products, and services offered through the Site.
By visiting the Site or purchasing a product from us, you agree to be bound by these Terms and by any policies referenced in them, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Warranty Policy. If you do not agree to these Terms, you should not use the Site or place an order.
You must be at least the age of majority in your country, state, or province of residence to place an order. If you are under the age of majority, you may only use the Site with the permission and supervision of a parent or legal guardian.
You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not use the Site:
We sell electric household composters and related products, replacement parts, consumables, and accessories.
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on the Site are accurate. However:
You are responsible for reviewing the product description, dimensions, electrical specifications, compatibility information, and operating instructions before purchasing and using a product.
Unless expressly stated otherwise, our products are intended for normal household use and are not designed for industrial, medical, or other specialized commercial applications.
When you submit an order, you are making an offer to purchase the products in your cart.
An order confirmation only confirms that we have received your order. It does not necessarily mean that we have accepted it. A sales contract is formed when we send you a dispatch confirmation or otherwise expressly confirm acceptance of your order.
Before accepting an order, we may reject or cancel it for reasonable grounds, including:
If we cancel an order after payment has been collected, we will return the applicable amount to the original payment method as soon as reasonably practicable.
You must provide current, complete, and accurate billing, shipping, and contact information. You are responsible for checking your order details before submitting the order.
Prices are displayed in the currency shown on the Site or at checkout. Any shipping charges, applicable taxes, duties, or other fees payable by you will be displayed at checkout or otherwise disclosed before you place your order.
We may change product prices at any time. Price changes will not affect orders that we have already accepted.
Payment may be processed through third-party service providers. Available payment methods may include credit or debit cards, PayPal, Klarna, or other methods displayed at checkout.
If you choose a third-party payment or financing service, your use of that service may also be governed by the provider’s own terms, eligibility requirements, privacy policy, fees, and credit approval procedures.
You confirm that you are authorized to use the payment method submitted with your order.
Shipping destinations, methods, estimated delivery times, processing times, and applicable charges are described in our Shipping Policy and at checkout.
Delivery dates are estimates unless we expressly state otherwise. Delays may occur because of customs processing, carrier disruption, severe weather, public holidays, incorrect address information, or other circumstances outside our reasonable control.
If a material delay occurs, we will take reasonable steps to notify you and help resolve the issue.
You are responsible for providing a complete and accurate delivery address. If an order has already been dispatched, we may not be able to change or redirect the delivery.
Unless applicable law provides otherwise, risk of loss or damage passes to you when you, or a person identified by you, takes physical possession of the products.
Returns, cancellations, exchanges, and refunds are governed by our Return & Refund Policy.
Any trial period, money-back offer, or promotional return period applies only when it is expressly stated on the applicable product page or offer at the time of purchase. The conditions of that offer apply together with our Return & Refund Policy.
Returned products may need to meet the eligibility and condition requirements described in our Return & Refund Policy.
Refunds will normally be issued to the original payment method. Processing times may vary depending on your bank, card issuer, PayPal, Klarna, or other payment provider.
Nothing in these Terms or our Return & Refund Policy limits any mandatory cancellation, refund, repair, replacement, or other consumer rights that cannot legally be excluded.
Any voluntary warranty offered by Sunefun is governed by our Warranty Policy and by any warranty information supplied with the product.
A warranty claim may require reasonable proof of purchase, product information, photographs, videos, or other information needed to identify and assess the issue.
A voluntary warranty does not replace or limit any mandatory legal rights you may have in relation to defective, unsafe, misdescribed, or non-conforming products.
You must read and follow all instructions, warnings, labels, maintenance requirements, and safety information supplied with the product.
In particular, you must:
The processing time, volume reduction, odor level, texture, and characteristics of the processed output may vary depending on the materials placed into the appliance, ambient conditions, maintenance, and the way the product is operated.
Users should follow the product instructions concerning any additional curing, mixing, storage, or other steps before using processed material with plants or soil.
Our product descriptions and educational content are provided for general information and do not constitute medical, agricultural, environmental, or professional advice.
If you submit a review, photograph, video, comment, suggestion, or other content to us, you confirm that:
You retain ownership of your content. By voluntarily submitting it to us, you grant SUNEFUN LTD a non-exclusive, worldwide, royalty-free license to use, reproduce, display, translate, adapt, and distribute the content for operating, promoting, and improving our business and products.
We may remove or refuse content that violates these Terms, applicable law, or our review standards.
The Site and its content, including text, product descriptions, photographs, graphics, logos, videos, page designs, software, and trademarks, are owned by or licensed to SUNEFUN LTD and are protected by applicable intellectual property laws.
You may access and use the Site for your personal, non-commercial shopping purposes.
You must not reproduce, modify, distribute, sell, license, publish, scrape, or commercially exploit any part of the Site without our prior written permission, except where permitted by applicable law.
The Site may use or link to third-party services, including Shopify, payment providers, social media platforms, analytics providers, advertising platforms, and shipping carriers.
We do not control independent third-party websites or services. Your use of them may be governed by their own terms and privacy policies.
A link to a third-party website does not necessarily mean that we endorse or guarantee that website, its content, or its services.
Our collection, use, storage, and sharing of personal information are described in our Privacy Policy.
The Site may use cookies and similar technologies for essential store functionality, analytics, security, personalization, and advertising where permitted by law.
By using the Site, you acknowledge that your information may be processed by service providers involved in operating the store, processing payments, fulfilling orders, preventing fraud, providing customer support, and measuring website performance.
You must not:
We may restrict access, cancel an unaccepted order, or take other reasonable action if we reasonably believe these Terms have been violated.
We may update, suspend, or discontinue parts of the Site when reasonably necessary for maintenance, security, technical, legal, or business reasons.
We do not guarantee that the Site will always be uninterrupted or error-free. However, changes to the Site will not remove rights relating to orders we have already accepted.
We may update product ranges, specifications, availability, and prices, subject to our obligations concerning existing orders.
We provide the Site with reasonable care and aim to keep its information accurate and available.
However, we do not guarantee that:
Nothing in these Terms excludes any warranty, condition, guarantee, or consumer right that cannot lawfully be excluded.
We are responsible for losses and damages that are a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.
To the maximum extent permitted by applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed.
If you purchase products as a consumer, we are not responsible for business losses, including loss of profit, revenue, business opportunity, anticipated savings, or business interruption.
Nothing in these Terms excludes or limits liability for:
You may stop using the Site at any time.
We may suspend or terminate access to the Site if you materially violate these Terms, engage in fraudulent or unlawful activity, threaten the security of the Site, or misuse our services.
Termination does not affect rights and obligations arising from orders accepted before termination, unless applicable law or the circumstances require otherwise.
We will not be responsible for delay or failure caused by events outside our reasonable control, including natural disasters, severe weather, war, civil unrest, government action, epidemics, transportation disruption, customs delays, labor disputes, carrier interruption, power failure, or internet and telecommunications outages.
If such an event materially affects an accepted order, we will take reasonable steps to minimize the effect and inform you of the available options.
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.
If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
These Terms, together with the policies and order information referenced in them, form the agreement between you and SUNEFUN LTD concerning your use of the Site and your purchase of products.
These Terms of Service and any separate agreements whereby we provide you with products or services shall be governed by and construed in accordance with the laws of England and Wales.
Nothing in these Terms affects any mandatory consumer rights you may have under the laws of your country, state, or province of residence.
Subject to those mandatory rights, the courts of England and Wales shall have non-exclusive jurisdiction over any dispute arising out of or in connection with these Terms.
We may update these Terms from time to time to reflect changes to our products, services, business practices, or legal obligations.
The current version will be published on this page with a revised “Last updated” date. Changes will apply from the date they are published and will not retrospectively reduce rights relating to orders already accepted.
Your continued use of the Site after an update means that the updated Terms apply to your future use of the Site.
SUNEFUN LTD
Company number: 16967383
Registered office: Initial Business Centre, Unit 7 Wilson Business Park, Manchester, United Kingdom, M40 8WN
Website: https://www.sunefun.com/
Email: support@sunefun.com
